360 Feedback Manage

Your Projects Set Up for You

Our 360° Your Projects Set Up for You service gives you a standard report that includes a choice of content including customisable text, a large selection of question types, tables, graphs, competency rating scores and an action plan. We are constantly adding to the range of options available and can adapt any elements to suit.

We also offer the facility to have our platform hosted on your own dedicated server, for which we charge a setup fee, a monthly licence fee for unlimited usage and a maintenance fee.

We can set up your projects to you and client’s exact requirements, manage your project and produce the reports at the end of it. You (and any Stakeholders) can monitor the project throughout via a Dashboard.

In order to run projects successfully and comply with regulatory requirements we divide projects into four stages:

  1. Pre-project requirements agreement and third-party client setup

  2. Project setup

  3. Optional administration and monitoring

  4. Post-project cleanup (GDPR compliance)

After signing off your project requirements we then set up your 360 degree feedback project for you or in partnership with you if preferred. You then have access to your own Consultant’s Dashboard, which allows you to monitor progress, make changes and download customised reports. 

We offer support and advice (if needed) throughout the duration of your project via our team of consultants.

As standard, we:

  • help you understand and list all the requirements of your project

  • ensure you have all the required  assets, e.g. competencies, questions, notification styles, logos, reports, in place

  • enter all your data and setup all the options as per your requirements

  • run a dummy project with test data for you so that you can see exactly how the project will run and how the final report will look

  • Administer the project, liaise with subjects and raters, co-ordinate between all the parties involved and monitor progress, ensuring the project flows smoothly.

  • After the project we debrief and remove or anonymise your data to ensure you comply with data protection policies.

Benefits to you:

  • You can leave the project to us to manage and administer, allowing you to focus on developing your clients

  • Avoid wasted time and headaches associated with standard online systems

  • You, your stakeholders and your reviewers/reviewees have their own dedicated dashboards

  • Security procedures help avoid inappropriate sharing or loss of confidential data

  • Checking procedures help avoid inappropriate feedback being given

  • The speed and reliability of our service, together with the design and customisability of our reports, enhance your professionalism.

We provide:

  • Help defining terminology and an agreed set of goals, milestones and competencies

  • Signed-off milestones throughout to ensure the project is delivered on schedule

  • Checklists and guidelines to ensure that all bases are covered

  • Project Co-ordinator (who responds to queries from subjects and raters), a 360 degree feedback specialist and an IT team

  • A choice of standard or bespoke reports.

How we work with you

  • We enter your questions and competencies and report wording
  • Full control over timings and delivery of questionnaires, instructions and prompts
  • Ability to customise all reports by selecting sections that match your requirements
  • Verify your project before going live with dummy users – enabling you to improve instructions and timings, and iron out any language issues
  • System is designed throughout to elicit useful and constructive feedback from participants
  • Emails, questionnaires and reports​
  • Online video helps raters give honest feedback in tricky circumstances
  • Line managers can choose their own raters if required
  • Choice of report charts, diagrams and text
  • Optional pre- and post-evaluation comparison reports for leadership/management development programmes
  • Can be branded and customised within minutes

Pre-project Requirements Agreement and Third-party Client Setup

Firstly we collate and document your project requirements. Any changes to the requirements are managed via email.

We then set up your project on our platform. Following setup we liaise with your client’s IT department in order to test email communications and confirm full access through your client’s firewalls. This ensures that your raters have clear lines of communication with our platform from the project start date.

If necessary we also liaise with your client’s legal department to ensure compliance with their due diligence processes and respond fully to any risk assessment requirements. This avoids any unexpected delays in implementing the project.

Finally, we sign off the agreed Project Requirements and pass them to the Project Administrator.


Project Administration, Liaison, Monitoring and Co-ordination

The Project Administrator sets up the project as detailed below:

  • Inputs the project parameters and all users’ details from the Project Requirements document
  • If necessary, edits the static text content of the email notifications, the questionnaires and competency statements and the report.


We then manage communications with the Subjects and Raters throughout the project, following procedures agreed with you beforehand, and which are often sensitive in their nature. If necessary, the Project Administrator will also make agreed changes to the project to ensure a high level of engagement and quality of feedback.

Project liaison, monitoring and co-ordination includes:

  • Sending out pre-agreed email notifications
  • Handling any participant logging on, telephone and email enquiries
  • Managing reasonable communications with end-users (i.e. the Subjects and Raters) throughout the project, following procedures agreed with “the client” beforehand, and which are often sensitive in their nature.
  • Making reasonable changes to the project to ensure a high level of engagement and quality of feedback.
  • Managing any reasonable late registrations and extending the date of data gathering once if necessary
  • Provision of a dashboard for you to monitor and run off reports


Post-Project Cleanup (GDPR Compliance)

If required, we can remove all or anonymise the data to ensure compliance with data protection policies.